At Northern Escape, we understand that plans can change. However, as a travel service provider, we incur significant costs before your tour begins. This policy outlines our cancellation charges to cover these costs while being fair to our customers.
Payment for the tour is a fundamental part of the tour's income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As we incur most costs before the tour starts, we need to impose cancellation charges to cover these expenses.
All deposits are non-refundable. If you cancel your booking, we will impose cancellation charges based on the following schedule:
| Time Before Departure | Cancellation Charge |
|---|---|
| 30 days or more | Loss of deposit |
| 15-29 days | 30% of tour cost* |
| 7-14 days | 50% of tour cost* |
| 6 or fewer days | 80% of tour cost* |
| 48 hours or fewer | 100% of tour cost* |
* or deposit if greater
Customized tours may be subject to alternative cancellation terms, which will be clearly communicated to applicable clients at the time of booking.
All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at Northern Escape, with a copy to badaljamnanvansh@gmail.com.
Once the tour has started, no refund for any unused portion or part of the tour or services will be given. If you wish to make changes to the tour or depart early, such alterations will be entirely at your own expense and liability. You will need to provide written communication to the tour operator explaining your reason for leaving the tour.
We strongly recommend purchasing travel insurance to protect against unexpected cancellations. Please review our terms and conditions for complete details about our cancellation policy.